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Products That Retain Their Value
Features
Lightweight, strong, and stylish – the completely new Swift Frame design. Perfect for urban and trail adventures, it offers superior performance and a sleek look, blending durability with contemporary elegance for an unmatched riding experience.
Mid-Drive with Torque Sensor
Powerful 500W mid-drive motor equipped with torque sensors allows for greater torque output compared to traditional hub motors of the same power, significantly enhancing your riding experience with superior performance and efficiency.
Fenders and Rack
Equipped with standard aluminum mudguards and a rear rack, saving you the hassle of extra purchases. Expertly designed to handle wet terrain and meet your cargo-carrying needs, these features ensure a comfortable, practical ride in any condition.
LED front and tail lights
Ensure your safety while riding in dark conditions, giving you confidence and security on all your nighttime journeys.
Shimano Hydraulic Brake System
Ensures confident control for various riding scenarios and prioritizes your safety on every journey.
Shimano 8-Speed Transmission
Combined with the mid-drive motor, it unleashes tremendous torque, providing a powerful and dynamic riding experience.
Split-Type Control Dashboard
This ergonomic design aligns perfectly with user habits for an enhanced riding experience.
LG Cell Battery
While maintaining high energy storage, its reduced size ensures an elegant, streamlined look without compromising on performance and safety.
High-Performance Hydraulic Front Fork
Designed for versatility, it ensures a smooth and controlled ride across diverse landscapes, enhancing your cycling experience.
Specification
General
- Classes:Class 3(Ebikes can go up to 28mph with pedal assistance)
- Max Speed:24MPH by pedal, 20MPH by throttle
- Range:up to 80 Miles by Pedal; 28 Miles by Throttle(Range Per Charge is measured under the conditions that power is sufficient, with a 75kg load, at 86°F/30°C, 70% humidity, on a level road, in pedal assist mode with Eco assistance, and in pure electric riding mode by throttle. Actual results may vary based on differences in temperature, load, wind speed, road conditions and other factors.)
Frameset
- Frame:6061 Alluminum Alloy with Internal Battery
- Fork:Hydraulic Suspension Fork with 100mm travel, with lockout
Wheels
- Rim Material: Aluminum
- Rim Size:27.5"/29" 32H Front & Rear
- Front Wheel Spokes:Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
- Rear Wheel Spokes:Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
- Tubes: Butyl Rubber, Schrader Valve
- Hubs:Front/Rear Axles with Quick Release Mechanism
- Tire:Kenda Tires
- Tire Size:27.5"/29" x 2.1"
E-system
- Battery: Removable Internal Lithium-ion Battery, 48V 15Ah, 720Wh, LG Cells
- Charger: 48V 2 Amp Charger, Approx. 8 Hour Charging, Aviation Connector. UL LISTED
- Motor:MOTINOVA PEGASI PLUS Mid-Drive Motor, Rated 500W, Max Torque 100N·m
- Display:TFT Smart Easy Read Display with Backlight, Color screen
- Pedal Assist:5 Levels(1/2/3/4/Sport)
- Sensor:Torque Sensor
- Throttle:Thumb Throttle, Throttle on demand - Throttle from a complete stop
- Front Light:6-48V LED Light 30 LUX
- Tail Light:6-48V LED Light 30 LUX
Drivetrain
- Shifter:Shimano 8-Speed SHIFT LEVER
- Rear Derailleur:Shimano ARDM310DLC 8-Speed
- Crank & Chainring:170MM W/20T
- Freewheel:Shimano 12-32T, 8-Speed Cassette
- Pedal: Alloy Platform Pedals
- Chain:KMC E8S EPT Reinforced Chain for Electric Bicycle, 106-Link
Components
- Saddle: Comfortable Wide Saddle
- Seatpost: Forged Alloy, Ø30.4*350mm
- Seat Clamp: Ø35mm Quick Release
- Stem:Bar bore: Ø31.8mm, Clamp I.D.: Ø28.6mm, HEIGHT: 40mm, RISE: ±7°
- Handlebar:Aluminum Ø31.8mm, Width 700mm
- Headset: Sealed Bearing Headset
- Grips: Nylon Lock-on, Ergonomic Comfort
- Brake:Shimano Hydraulic Disc Brakes
- Brake rotor:Shimano 180mm, 1.9mm thick
- Kickstand: Side Kickstand, Alloy, Rear Mount
- Fenders:Aluminum 27.5"x66mm/29"x66mm
- Rear Rack:Aluminum alloy, Integrated Rear Fender and Rack
Weight
- Net Weight:26.8kg (59.08lbs) (including battery)
- Gross Weight:34.2kg (75.4lbs)
- Battery Weight:3.8kg (8.37lbs)
- Weight limit:385lbs Payload Capacity
Size
- Product Size:27.5"-1850*710*1070mm/ 29"-1910*710*1110mm
- Packing Size:1600*280*890mm
Size Guide
EXCHANGE & RETURN
FREE REPLACEMENT
Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.
*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.
Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
- Minor damage to the outer packaging.
- Minor scratches or paint loss on the product.
- Damage to parts or wearing parts after excessive use.
- Damage to parts or wearing parts after using for a certain while or a certain number of times.
Possible Solutions:
- If an item is missing: we will resend the missing item/accessory for free.
- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.
- If the product is damaged in transit: please contact us first at info@e-motionmall.com.
14 DAYS RETURNS
For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.
Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.
To be eligible for a return, the customer must meet the terms instructed below:
- Must be in like-new condition and free from dirt, dust, or fragrances
- Must be in the original packaging (all cardboard and foam) and condition that you received it
- Must include all items that were included inside the box (charger, keys, hardware, etc.)
- The ebike must be under ten (10) miles on the odometer
Warranty Policy
Our new warranty policy, effective from March 22, 2024, will provide benefits to customers who make purchases from this date onwards, while those who purchased before will continue to receive the one-year warranty.
At Velowave Bikes, we take great pride in the quality and durability of our products. We're confident that you will be impressed as well, and we stand behind all of our products. Every ebike we sell is covered by a limited warranty against manufacturing defects subject to the terms below.
Covered Products
This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Velowave Bikes.
This warranty applies only to replacement repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either.
Warranty Period: 2 Years
Battery packs are covered for a 2-year Warranty from the date of original retail purchase or up to 300 charging cycles, whichever occurs first. The batteries are designed to retain up to 75% of their original capacity during that time.
Other electronic components including the motor, controller, display, charger, and throttle are covered under a 2-year warranty from the date of purchase.
Bicycle frames are covered by a 2-year warranty against manufacturing defects.
Mechanical components are covered by a 1-year warranty against manufacturing defects.
For all PRODUCTS, this warranty period is counted from the date the products were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
New Bike Guarantee - we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Velowave.
Apart from manufacturing defects that could be present, parts that wear due to normal use
such as :
Bearings
Brake Pads
Chains
Free Hub Bodies
Handlebar Grips
Rubber moving parts
Shifter, brake cables and casings
Spokes
Sprockets
Stripped threads/bolts
Tools
Transmission gears
are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.
Note: No official warranty is provided for used e-bikes.
Shipping | Free Shipping within the lower 48 US States |
Delivery | Estimated between and . Will usually ship within 1-2 business days. |
Specifications
Features
Lightweight, strong, and stylish – the completely new Swift Frame design. Perfect for urban and trail adventures, it offers superior performance and a sleek look, blending durability with contemporary elegance for an unmatched riding experience.
Mid-Drive with Torque Sensor
Powerful 500W mid-drive motor equipped with torque sensors allows for greater torque output compared to traditional hub motors of the same power, significantly enhancing your riding experience with superior performance and efficiency.
Fenders and Rack
Equipped with standard aluminum mudguards and a rear rack, saving you the hassle of extra purchases. Expertly designed to handle wet terrain and meet your cargo-carrying needs, these features ensure a comfortable, practical ride in any condition.
LED front and tail lights
Ensure your safety while riding in dark conditions, giving you confidence and security on all your nighttime journeys.
Shimano Hydraulic Brake System
Ensures confident control for various riding scenarios and prioritizes your safety on every journey.
Shimano 8-Speed Transmission
Combined with the mid-drive motor, it unleashes tremendous torque, providing a powerful and dynamic riding experience.
Split-Type Control Dashboard
This ergonomic design aligns perfectly with user habits for an enhanced riding experience.
LG Cell Battery
While maintaining high energy storage, its reduced size ensures an elegant, streamlined look without compromising on performance and safety.
High-Performance Hydraulic Front Fork
Designed for versatility, it ensures a smooth and controlled ride across diverse landscapes, enhancing your cycling experience.
Specification
General
- Classes:Class 3(Ebikes can go up to 28mph with pedal assistance)
- Max Speed:24MPH by pedal, 20MPH by throttle
- Range:up to 80 Miles by Pedal; 28 Miles by Throttle(Range Per Charge is measured under the conditions that power is sufficient, with a 75kg load, at 86°F/30°C, 70% humidity, on a level road, in pedal assist mode with Eco assistance, and in pure electric riding mode by throttle. Actual results may vary based on differences in temperature, load, wind speed, road conditions and other factors.)
Frameset
- Frame:6061 Alluminum Alloy with Internal Battery
- Fork:Hydraulic Suspension Fork with 100mm travel, with lockout
Wheels
- Rim Material: Aluminum
- Rim Size:27.5"/29" 32H Front & Rear
- Front Wheel Spokes:Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
- Rear Wheel Spokes:Black Stainless, 27.5"-13Gx262mm/264mm, 29"-13Gx281mm/283mm
- Tubes: Butyl Rubber, Schrader Valve
- Hubs:Front/Rear Axles with Quick Release Mechanism
- Tire:Kenda Tires
- Tire Size:27.5"/29" x 2.1"
E-system
- Battery: Removable Internal Lithium-ion Battery, 48V 15Ah, 720Wh, LG Cells
- Charger: 48V 2 Amp Charger, Approx. 8 Hour Charging, Aviation Connector. UL LISTED
- Motor:MOTINOVA PEGASI PLUS Mid-Drive Motor, Rated 500W, Max Torque 100N·m
- Display:TFT Smart Easy Read Display with Backlight, Color screen
- Pedal Assist:5 Levels(1/2/3/4/Sport)
- Sensor:Torque Sensor
- Throttle:Thumb Throttle, Throttle on demand - Throttle from a complete stop
- Front Light:6-48V LED Light 30 LUX
- Tail Light:6-48V LED Light 30 LUX
Drivetrain
- Shifter:Shimano 8-Speed SHIFT LEVER
- Rear Derailleur:Shimano ARDM310DLC 8-Speed
- Crank & Chainring:170MM W/20T
- Freewheel:Shimano 12-32T, 8-Speed Cassette
- Pedal: Alloy Platform Pedals
- Chain:KMC E8S EPT Reinforced Chain for Electric Bicycle, 106-Link
Components
- Saddle: Comfortable Wide Saddle
- Seatpost: Forged Alloy, Ø30.4*350mm
- Seat Clamp: Ø35mm Quick Release
- Stem:Bar bore: Ø31.8mm, Clamp I.D.: Ø28.6mm, HEIGHT: 40mm, RISE: ±7°
- Handlebar:Aluminum Ø31.8mm, Width 700mm
- Headset: Sealed Bearing Headset
- Grips: Nylon Lock-on, Ergonomic Comfort
- Brake:Shimano Hydraulic Disc Brakes
- Brake rotor:Shimano 180mm, 1.9mm thick
- Kickstand: Side Kickstand, Alloy, Rear Mount
- Fenders:Aluminum 27.5"x66mm/29"x66mm
- Rear Rack:Aluminum alloy, Integrated Rear Fender and Rack
Weight
- Net Weight:26.8kg (59.08lbs) (including battery)
- Gross Weight:34.2kg (75.4lbs)
- Battery Weight:3.8kg (8.37lbs)
- Weight limit:385lbs Payload Capacity
Size
- Product Size:27.5"-1850*710*1070mm/ 29"-1910*710*1110mm
- Packing Size:1600*280*890mm
Size Guide
Return & Refund
EXCHANGE & RETURN
FREE REPLACEMENT
Customers may return the product due to serious shipping damage (affecting the use of functions) or missing parts. For us to better understand the problem and solve it effectively, photos and / or videos are REQUIRED as evidence.
*Definition of critically-damaged items: the main structure of the product is obviously deformed and affects its normal functions in any form.
Note: the following situations will be seen as normal and will not apply to the free replacement or refund policy:
- Minor damage to the outer packaging.
- Minor scratches or paint loss on the product.
- Damage to parts or wearing parts after excessive use.
- Damage to parts or wearing parts after using for a certain while or a certain number of times.
Possible Solutions:
- If an item is missing: we will resend the missing item/accessory for free.
- If we have shipped the wrong item: we will either refund you in full or dispatch an alternative item (if applicable and available). Velowave will decide whether you need to return the wrong product or not and compensate you the return shipping fee when we receive it.
- If the product is damaged in transit: please contact us first at info@e-motionmall.com.
14 DAYS RETURNS
For e-bike products: We allow you to return any item in new and unused condition within 14 days of receipt for a refund with no restocking fee, minus $200 shipping fee ($200/item deducted from refund). The customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.
Returns of used items. Any items returned in a used condition may be returned within 14 days. However, there is a return shipping fee of $200 per item and a restocking fee of fifty percent (50%) of the purchase price (both deducted from refund), in addition, the customer is responsible for arranging and paying any charges for return shipping, which may vary depending on the shipping company selected. For customers who want to return the product for their own reasons, Velowave will not bear the shipping cost of returning the package.
To be eligible for a return, the customer must meet the terms instructed below:
- Must be in like-new condition and free from dirt, dust, or fragrances
- Must be in the original packaging (all cardboard and foam) and condition that you received it
- Must include all items that were included inside the box (charger, keys, hardware, etc.)
- The ebike must be under ten (10) miles on the odometer
Warranty
Warranty Policy
Our new warranty policy, effective from March 22, 2024, will provide benefits to customers who make purchases from this date onwards, while those who purchased before will continue to receive the one-year warranty.
At Velowave Bikes, we take great pride in the quality and durability of our products. We're confident that you will be impressed as well, and we stand behind all of our products. Every ebike we sell is covered by a limited warranty against manufacturing defects subject to the terms below.
Covered Products
This warranty applies only to products, parts, and components (hereafter PRODUCTS) that have been manufactured, assembled, or sold in new condition by Velowave Bikes.
This warranty applies only to replacement repair of PRODUCTS in case of a manufacturing flaw in materials or workmanship, in accordance with the Scope of Warranty Service, and subject to any and all exclusions, limitations, and procedures explained below.
This warranty is not transferable in any way and may not be exercised by anyone other than the original retail buyer (hereafter BUYER) of the PRODUCTS, only if the BUYER has retained constant ownership of the PRODUCTS since their original purchase of the PRODUCTS and only to PRODUCTS purchased in new condition either.
Warranty Period: 2 Years
Battery packs are covered for a 2-year Warranty from the date of original retail purchase or up to 300 charging cycles, whichever occurs first. The batteries are designed to retain up to 75% of their original capacity during that time.
Other electronic components including the motor, controller, display, charger, and throttle are covered under a 2-year warranty from the date of purchase.
Bicycle frames are covered by a 2-year warranty against manufacturing defects.
Mechanical components are covered by a 1-year warranty against manufacturing defects.
For all PRODUCTS, this warranty period is counted from the date the products were delivered to the BUYER unless excluded from warranty or otherwise voided from coverage under warranty.
New Bike Guarantee - we offer full replacement of defective parts with free shipping within the first 30 days of your bike order. After 30 days the customer is responsible for all return shipment costs to Velowave.
Apart from manufacturing defects that could be present, parts that wear due to normal use
such as :
Bearings
Brake Pads
Chains
Free Hub Bodies
Handlebar Grips
Rubber moving parts
Shifter, brake cables and casings
Spokes
Sprockets
Stripped threads/bolts
Tools
Transmission gears
are not included in the warranty but may be replaced on a case-by-case basis within the first 60 days. We shall not be liable if you install, operate, clean, or maintain your ebike without following the owners' manual instructions. Misuse, abuse, alteration, and natural disasters are not included in this warranty.
Note: No official warranty is provided for used e-bikes.
Shipping Policy
Shipping | Free Shipping within the lower 48 US States |
Delivery | Estimated between and . Will usually ship within 1-2 business days. |